A few years ago a survey stated that 70% of buyers and sellers would not repeat business with their real estate agent. Talk about a wake up cal! I knew then and there that I never wanted to be included in a survey like that! Giving educated answers and consistent service is the key. That may sound like an easy answer, but in reality, it’s hard to consistently carry through. This is not necessarily an agent’s fault. The entire real estate system is just not set up to provide stellar service to one’s clients! Most agents are expected to do a multitude of tasks all by themselves. Unfortunately, there’s just no way a single agent can do everything — the paperwork, the showings, the contracts, the marketing — all by themselves and still give great service.